Privacy policy
At Aroma By Mela, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect two types of information from you:
- Personal Information: When you make a purchase, subscribe to our newsletter, or contact us, we may collect personal details such as your name, email address, shipping address, phone number, and payment information.
- Non-Personal Information: We automatically collect certain information about how you use our website, including your IP address, browser type, device information, and pages you visit. This helps us improve our website and enhance your shopping experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders.
- To send you order confirmations, shipping updates, and customer service communications.
- To improve our website and services.
- To send promotional offers, newsletters, or marketing materials (only if you’ve opted in).
- To protect against fraud and improve security.
3. How We Protect Your Information
We take the security of your personal information seriously. We use encryption technologies (like SSL) to protect your data during transmission and store it securely. However, please note that no method of data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
4. Sharing Your Information
We will never sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners or service providers who assist us in operating our website, processing payments, or delivering products to you. These third parties are obligated to protect your information and use it only for the purposes for which it was shared.
We may also disclose your information if required by law or to protect our rights or safety.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your user experience. Cookies are small data files stored on your device that help us remember your preferences and track your interactions with our website. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features on our site.
6. Your Choices and Access to Information
You have the right to:
- Access and update the personal information we have on file.
- Opt-out of receiving marketing communications at any time by following the unsubscribe instructions in the emails or by contacting us directly.
- Request that we delete your personal information (subject to legal limitations).
To make any changes or requests, please contact us at [email protected].
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have unintentionally collected such information, we will take steps to delete it as soon as possible.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Revised” date. We encourage you to review this policy periodically to stay informed about how we protect your information.