Returns and refunds
Thank you for shopping with us! We strive to provide you with a seamless and satisfying experience. Please review our refund policy below:
Order Tracking and Shipping
Once your order has been shipped, you will receive an email notification with your tracking information. While we do our best to ensure timely delivery, please note that shipping times are not guaranteed, and delays may occur due to factors outside of our control (e.g., weather, holidays, carrier issues).
Refunds and Returns
- Shipping Delays: Orders arriving later than the estimated delivery date do not qualify for a refund. Shipping times are provided by the carrier and are subject to change.
- Damaged or Incorrect Items: If your order arrives damaged or incorrect, please contact us within 7 days of receiving your package, and we will assist you in resolving the issue.
- Change of Mind: We currently do not accept returns or offer refunds for change of mind or if you are unsatisfied with the product, unless the item is damaged or defective.
How to Request a Refund
If you believe your order is eligible for a refund (e.g., damaged items, incorrect orders), please reach out to us at [email protected] with your order number and details within 7 days of receiving your shipment.
We appreciate your understanding and are always here to help if you have any questions or concerns!